Privacy Policy


The Johnston Collection is committed to protecting user privacy. The Collection collects personal information from users in order to achieve its statutory functions and strategic objectives, and manages that information in accordance with privacy legislation. The requirements and principles that inform the Collection in relation to the collection and handling of users' personal information can be found in more detail on our Privacy policy page.

The following information pertains specifically to your privacy and The Johnston Collection’s websites.


The Johnston Collection website can be accessed and browsed without disclosing your personal information.


The Johnston Collection website does not collect or use personal information except that which you freely provide through purchasing an item from our online store, completing online forms, comments or as part of a request. The Collection collects personal information necessary for it to manage and administer these functions and services including:

• participation in tours, exhibitions and programs
• purchasing an item from our online store
• tickets to paid and free events
• memberships, registrations, general inquiries and orders
• participation in research, competitions, surveys and feedback
• contributing comments to our blogs
• fundraising, donations, memberships and related transactions and administration
• commercial management and venue hire
• recording and responding to online interactions between the Collection and community on social media channels and other multimedia
• receiving information and subscribing to (e)newsletters and other communications about The Johnston Collection events, programs and activities.

The Johnston Collection may in some circumstances, for the necessary performance of its functions, transfer personal information or information collected from users outside Victoria to the servers of third-party organisations.


We will only record your email address if you complete a booking to participate in one of our programs or events or you complete an online form or send us a message or you purchase something from our online store. It will only be used for the purposes for which you have provided it and will not be added to a mailing list unless specifically requested. You can unsubscribe or opt-out of our mailing lists at any time. We will not use your email address for any other purpose except with your consent.


Personal information will only be used for the purpose for which you provided the information and will not be disclosed to third parties, except where we have your consent; where we are authorised or compelled by law to do so; or otherwise in exceptional circumstances.


When users visit The Johnston Collection’s website, web servers automatically capture and log data, which includes:
• IP address
• top-level domain name (for example, .com, .au, .gov)
• date and time of site visit
• pages accessed
• files downloaded
• address of last site visited
• browser type and version.


The Johnston Collection website use cookies. A cookie is a small piece of code placed on your computer which allows us to record information about your visit.

We use cookies to record usage statistics for this site, such as the number of visits, documents viewed, browser type, and the way the site is navigated. In using these cookies, we do not retrieve or record any personal information such as names or email addresses. The anonymous statistical data we collect may be aggregated and used in broader statistical analysis or to assist in making your experience easier and more efficient


The Johnston Collection uses analytics tools, such as Google Analytics, for the capture and provision of website statistics. These services use cookies. In addition some tools such as Google Analytics use a ‘web beacon’ or transparent image. Web beacons are a convenient way of gathering the statistics and managing cookies. Users can ‘opt out’ of Google Analytics if they use the opt-out service provided by Google.


There are risks associated with transmitting information over the internet. The Johnston Collection implements various mechanisms to protect the security and integrity of personal information. While the Collection strives to protect the security of information, unfortunately no data transmission can be guaranteed as completely secure. If you are concerned about transmitting sensitive information to the Collection over the internet, you may prefer to contact us by mail or via telephone.


In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.


Our websites may contain links to other websites not operated by the Collection which may be of interest to you. The Collection is not responsible for the privacy practices of such sites and it is recommended that you familiarise yourself with those websites' privacy policies.


We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.


You may apply to The Johnston Collection to access, correct or update your personal information. Please contact us at:

The Johnston Collection